Privacy Policy

1. About AARU PLASTICS

AARU PLASTICS is a quality-conscious industrial unit established in 2018, engaged in the manufacturing of precision injection moulds and mould bases, and the supply of moulded plastic components with semi-assembly.

This Privacy Policy explains how AARU PLASTICS collects, uses, processes, stores, and protects personal and business information submitted through its website.

In this policy, “AARU PLASTICS,” “we,” “our,” and “us” refer to the business operating this website.

2. Information We Collect

We collect information that you voluntarily provide through our project quotation wizard, contact forms, or other communication channels.

This may include:

• Full name
• Company or organisation name
• Business email address
• Phone number or WhatsApp number
• Manufacturing services requested
• Expected production quantity and preferred material
• Engineering specifications, project notes, and manufacturing requirements
• CAD files, technical drawings, and supporting documents

Our website also uses technical infrastructure that may process information such as IP addresses, browser details, device information, server logs, and security-related data, depending on the services configured.

3. Project Quotations and CAD File Uploads

Our website allows prospective customers to submit project requirements and optionally upload engineering files to support quotation requests.

Submitted files may contain proprietary product designs, dimensions, engineering drawings, technical specifications, and other commercially sensitive information.

We use these files to:

• Assess manufacturing feasibility and project requirements.
• Prepare quotations and estimates.
• Evaluate tooling, moulding, finishing, and assembly requirements.
• Communicate with you regarding technical clarifications.
• Support legitimate business discussions relating to your enquiry.

We treat submitted engineering documents as confidential business information and aim to restrict access to authorised personnel and service providers who need the information for these purposes.

Please ensure that you are authorised to submit any files you upload.

4. How We Process Quotation Requests

When you submit the quotation form, the information and any selected file are transmitted to our website's quotation-processing endpoint.

The website validates the submitted information and supported file types, applies file-size restrictions, and uses an anti-spam mechanism. A quotation reference number may be generated to help identify your enquiry.

Where email notification services are configured, relevant submission details and files may be sent to our designated quotation or engineering recipients.

Please note that successful submission of the form does not necessarily mean that a quotation has been issued or that an order has been accepted.

5. How We Use Your Information

We use personal and business information for legitimate purposes, including:

• Responding to enquiries.
• Preparing project quotations and manufacturing estimates.
• Assessing engineering drawings and technical requirements.
• Communicating about project feasibility, specifications, pricing, and timelines.
• Managing customer and prospective-customer relationships.
• Maintaining website functionality and security.
• Preventing spam, fraud, and unauthorised access.
• Meeting applicable legal, accounting, and regulatory obligations.

6. Confidentiality of Designs and Technical Documents

We recognise that engineering drawings and CAD files may contain confidential commercial information or intellectual property.

We use submitted documents for the purposes described in this policy and seek to limit access to those who require them for legitimate business operations.

However, submitting a file through the website does not, by itself, establish a separate non-disclosure agreement or guarantee absolute confidentiality.

7. Data Storage and Retention

We retain submitted information for as long as reasonably necessary to respond to enquiries, prepare quotations, manage business relationships, maintain relevant records, and comply with applicable legal obligations.

Retention periods depend on the nature of the enquiry, the status of the business relationship, applicable law, and legitimate operational requirements.

When information is no longer required, we take reasonable steps to delete it securely or anonymise it, subject to applicable retention requirements.

The actual retention period for uploaded files depends on the storage and email systems used to process the submission.

8. Sharing of Information

We do not sell your personal information.

We may share relevant information with:

• Website hosting and infrastructure providers.
• Email and notification service providers.
• Authorised engineering, quotation, and business personnel.
• Technical service providers assisting with website operations and security.
• Professional advisers or authorities where legally required or reasonably necessary to protect our rights.

We seek to limit information sharing to what is reasonably necessary for the relevant purpose.

9. Website Features, 3D Models, Videos, and Cookies

Our custom website includes interactive visual features that may include 3D models, animations, videos, and other media showcasing our manufacturing capabilities.

Locally rendered 3D models and animations may operate without collecting personal information directly. However, externally hosted videos, embedded content, analytics, or content delivery services may process technical information, including IP addresses or device details.

Our website may also use essential cookies or similar technologies for functionality and security. Non-essential cookies or tracking technologies will be handled in accordance with applicable consent requirements.

You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

10. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, disclosure, alteration, loss, and misuse.

File-type and file-size validation and anti-spam checks are part of our submission workflow. However, these measures alone do not guarantee complete protection against malicious files, unauthorised access, or security incidents.

No method of internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.

11. Your Privacy Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information, and to exercise other rights relating to its processing.

You may also withdraw consent where processing is based on consent, subject to applicable legal requirements.

To submit a privacy request, contact us at aaruplastick@gmail.com. We may request reasonable information to verify your identity before responding.

12. Third-Party Services and External Links

Our website may use third-party services for hosting, email delivery, security, video playback, or other technical functionality.

External websites linked from our website operate under their own privacy policies. We do not control their independent data practices and encourage you to review their policies before sharing information.

13. Children's Privacy

Our website is primarily intended for business and professional audiences. We do not knowingly collect personal information from children in violation of applicable law.

If we become aware of unlawful collection of a child's personal information, we will take appropriate steps to address it.

14. International Data Transfers

Our website infrastructure or service providers may process information in locations outside your country of residence.

Where international transfers are subject to applicable data protection laws, we will take the required steps to ensure that such transfers are lawful and appropriately safeguarded.

15. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website functionality, service providers, or legal obligations.

Any revised version will be published on this page with an updated revision date.

16. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact: